by Mallie

Email communication policy

topics for email communication

We request that all questions and concerns related to the following topics be directed to our designated email address:






business hours

Monday: 9:00 AM – 7:00 PM EST

Tuesday: 9:00 AM – 7:00 PM EST

Wednesday: 9:00 AM – 7:00 PM EST

Thursday: 9:00 AM – 7:00 PM EST

Friday: 9:00 AM – 7:00 PM EST

Saturday: 10:00 AM – 4:00 PM EST

Sunday: Closed

response times

Please allow our staff 2 to 5 days to respond to all inquires. We are a small team dedicated to ensuring each inquiry is addressed thoroughly.

Our only request is to try to refrain from sending messages containing any of the above topics to our social media accounts. Our social media team is separate from our administrative team and may not have access to all the specific information you require.

Thank you for your understanding and cooperation as we continue to provide you with the best services possible. We aspire to offer you a remarkable experience through our official communication channels. Please do not hesitate to to contact us at